When you order your vouchers you will see that N/A (Not available) is printed where the delivery time should be.
If you scroll down on the home page to FAQ's, (You can find them on the home page at the very bottom beneath country listings), then click on the link, scroll down to the heading 'Toluna Points, Reward partners and prize draws' you will find the estimated delivery time for vouchers. It states here that you will probably have to wait eight weeks before your vouchers will arrive!
The question still remains as to why it takes eight weeks. Why not two weeks, or at the very latest four weeks.
Toluna members spend a lot of time filling out surveys (That is the ones they are allowed to complete, as you have to fulfil the criteria)! and have a very limited response time to complete them before they expire. Since a quick response is required from Toluna members, why not an equally quick response from Toluna's side?
Toluna make a lot of money out of the work contributed by its members. (Remember that this a business not a charity, and the rewards are a payment, not a donation!)
It is therefore my view that Toluna should put a bit more effort into speedy timely responses. This is no more than Toluna expects from its members.
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